We are so excited to announce a few new changes that will be occurring here. As with any change, we want to let you know why we are doing this because although everything will take a little getting used to, we're doing it to benefit YOU!
1. Name change/rebranding: Say goodbye to "The Gypsy Trove" and hello to "The Trove Hawai'i", I know, not that big of a difference but to us it means a lot. The Gypsy Trove was chosen because it was the direction that I really thought my jewelry would go in, I had images of burgundies and deep turquoises, jingling coins and mysterious tones. However, as my style has progressed I've realized that that is not at all where I'm headed! I've come to develop my own style, one that is uncharacterized (I totally just made up that word) and wholly representative of myself and my take on life. I'm obsessed with the word "Trove", I imagine hoards of treasure and jewels. Imagine walking across a deserted beach and stumbling across a collection of gemstones, sparkly jewels, shells and shiny metals!
2. SHOP UPDATES PROCESSING TIMES & ORDERING: This one is uppercase because it is crazy important. I will no longer be doing custom orders. This goes along with made-to-order items. As many of you know, I am one person and I do all of the making, packing, ordering, financials, etc. There is only so much that I can do. As it is, I am eliminating customs and made-to-orders because they take so much time that I am unable to create new thing for you all to enjoy! Also, I want to support other artists-I don't want to spend my time trying to recreate something that someone else has already done, if you're looking for a custom just let me know and I'll point you in the direction of someone else who can help you!
By eliminating custom and made-to-order items, I am going to be able to drop my turn-around time (which was about 2-4 weeks!) to 3-5 days (or less!). This to me is crazy, you'll get your items so much quicker.
Items will be released bi-weekly (meaning every two weeks) in a mini update. Anything I've completed will be released in small quantities and limited sizing. It will be first come, first serve- I am no longer able to hold items on the side, etc. Unfortunately this was taken advantage of and for the future of this business it does not work out. But, by doing things this way, I can be sure that I never have to raise prices because I had to eat some of my profits. Which will definitely be better in the long run!
3. The reason for all these changes?
(I can't believe I'm saying this!!!) A storefront/classroom is in the works. Once that all goes through, and I have to care for a physical location I am positive that I will need to have this company as efficient and streamlined as possible. I do not want to stop online orders at all, you all are what got me started and keep me going! But, I also do not want to sacrifice any of the customer service or individual attention that I have thus far given to orders and to every piece made! By doing these changes, we are giving ourselves room for growth.
WHAT DOES THIS MEAN FOR YOU?
Faster processing times, more unique one-of-a-kind pieces, better service and an overall more pleasant shopping experience.
Please feel free to let us know what you think in the comment section below!